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Privacy Policy

Hotel Prime values your trust and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the rights you have over your information.
 
 
 
1. Information We Collect
 

  • Contact & Booking Details – Name, email, phone number, billing address, and payment information when you make a reservation.

  • Stay & Service Records – Room preferences, special requests, check-in/check-out dates, dining reservations, and service usage.

  • Website & Digital Data – IP address, browser type, device information, and cookies to improve site performance and security.

  • Voluntary Information – Feedback, reviews, or communications you share with us.

 
 
2. How We Use Your Information
 

  • Process and confirm reservations, payments, and related services

  • Personalize your stay (room requests, dining preferences)

  • Improve hotel operations, customer service, and marketing

  • Meet legal, regulatory, and security requirements

 
 
3. Data Sharing & Disclosure
 

  • We do not sell or rent your information to third parties.

  • Information may be shared with:

     

    • Payment processors and booking platforms you use

    • Service providers who assist us (IT support, email delivery, etc.)

    • Authorities if required by law, court order, or for safety/security

 
 
4. Cookies & Tracking
 

  • Our website may use cookies or similar technologies to enhance user experience, remember preferences, and analyze traffic.

  • You may adjust your browser settings to limit or disable cookies, though some features may not function properly.

 
 
5. Data Protection & Security
 

  • We use industry-standard safeguards (encryption, secure servers, limited access) to protect your data.

  • Despite our efforts, no system can be guaranteed 100% secure; please use discretion when sharing sensitive details.

 
 
6. Your Rights
 

  • Access, correct, or update your personal information

  • Request deletion of your data (subject to legal obligations)

  • Opt-out of marketing communications at any time

  • Contact us for data-related inquiries: privacy@hotelprime.com

 
 
7. Data Retention
 

  • We retain personal data only as long as needed for reservations, legal compliance, or legitimate business purposes.

 
 
8. Policy Updates
 

  • Hotel Prime may update this Privacy Policy periodically. Revised versions will be posted on our website with the date of the last update.

 
By using our website, booking, or staying with Hotel Prime, you agree to the practices described in this policy.

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